FREE STANDARD SHIPPING FOR DOMESTIC ORDERS OVER $250

 

SHIPPING WITHIN AUSTRALIA:

Orders under $250

Regular shipping: $10 (without signature on delivery)

Express shipping: $14 (without signature on delivery)

Express shipping with signature on delivery: $22

 

Orders over $250

Standard shipping: Free (without signature on delivery)

Express shipping: $12 (without signature on delivery)

Express shipping with signature on delivery: $20

 

For the safest delivery experience, we recommend selecting our Express Post service with signature on delivery. This ensures not only speedy shipping but also guarantees that your package reaches you securely, giving you peace of mind throughout the delivery process.

Orders placed before 12pm Monday-Friday will be sent the same day. 

Orders placed after 12pm will be posted next business day.

 

INTERNATIONAL SHIPPING:

Orders under $299

Standard shipping: $27 (without signature on delivery)

Express shipping with signature on delivery: $55 

 

Orders over $299:

Standard shipping: $27 (without signature on delivery)

Express shipping with signature on delivery: $55

 

All postage prices are quoted in AUD.

Standard international shipping is estimated to arrive 10-15 days from dispatch but may be subject to delays. For the most up-to-date delivery estimates to your location, please visit the Australia Post website.

 

INTERNATIONAL TAXES & DUTIES:

Please note that customers ordering outside of Australia may be subject to customs and import taxes according to your country's regulations. If you reside outside of Australia you are responsible for paying the customs rates within your own country. If you require further information we suggest contacting your local customs office for more details.

 

COMMON QUESTIONS:

How long will it take to receive my extensions? (domestic orders only)

Express postage is estimated to arrive within 1-5 business days of dispatch.

Standard postage is estimated to arrive within 2-16 business days 

These delivery times are subject to change and for the most up-to-date estimates to your specific location, please visit the Australia Post website. 

What If I don't receive my extensions?

We highly recommend selecting the ‘signature on delivery’ option at checkout to ensure that you personally must sign for and receive your parcel.

 We do not take responsibility for lost parcels and this must be addressed with the delivery company.

Can I return my extensions if they are the wrong colour? 

Yes you can! We have a 7 day, hassle-free, returns policy which states you can return items for a full refund within 7 days provided they are in original packaging.

 If you wish to exchange your extensions, there is a 30 day exchange period.  

Refunds and exchanges will incur a 5% handling fee. Please see our 'returns and exchanges' page for further details.